Answers don’t appear, are slow or say “Something went wrong”

What to do when answers don’t come, come late, repeat, or show an error.

Updated October 2026

No answer appears by itself

  • Check that Auto answers is on in the toolbar.
  • Auto answers respond to the interviewer’s questions only, never to what you say, and skip small talk.
  • Need one now? Rest your mouse on Answer.
  • No transcript at all? It’s an audio problem: see this article.

“Something went wrong”

  1. 1

    Click Retry.

  2. 2

    Switch to a model from another company with the model button in the toolbar.

  3. 3

    Turn off VPN or try another network.

  4. 4

    Still failing? Write to us with the time it happened.

Answers are slow

  • Pick a faster model; each shows its Speed in the list.
  • The desktop app is faster than the extension.
  • A stable connection matters more than speed; VPNs often slow things down.

The answer is for the previous question

Ask for the answer once the interviewer has finished the question: rest your mouse on Answer again.

Answers keep changing or repeating

Turn off Auto answers in the toolbar and ask for answers yourself with Answer. Each hover gives one answer.

Answers don’t sound like me

Add your CV, the job post and your Answer Bank, and set your own rules, for example “answer as a junior developer”.